If you do not know the forwarding address, Campus Mail Services can provide you with return to sender labels. When you receive mail that needs to be forwarded, cover the original address with a provided label and put the envelope or package back in the mail. If departments receive mail for someone who is no longer there, call (919) 382-4500 for a forwarding address label. Individuals are responsible for notifying others of their change of address. Faculty/Staff Mail and PackagesĬampus Mail Services does not forward mail for employees, but will forward mail for entire departments if they move to a new location. You can see, read and take action on your mail online, which makes life so much easier and mail handling so easy. Please contact Campus Mail Services directly for assistance at (919) 382-4500 or by e-mail at To reship an item with a third party carrier you will generally need to know the weight and dimensions to determine the costs. A mail forwarding service like US Global Mail will help you get your mail via a Virtual Mailbox, no matter where you move. Campus Mail Services is not responsible for reshipping these parcels, but we will do our best to assist you with your shipping needs. Recipients will need to pay for the reshipment of packages, if necessary. Once received, CMS staff will do their best to contact the recipient and coordinate delivery of these packages to their intended recipients. Packages received from 3rd party carriers like FedEx and UPS cannot be forwarded or returned. After all, the mail forwarding service you choose to take advantage of is going to be responsible for handling all of your mail from here on out. Sometimes, it is just returned to the sender/vendor. Once the package is in entered back in the USPS mail stream, it could take up to 30 days to forward the package. Once the packages are returned to the US Postal Service, CMS cannot be responsible for the time it takes to return packages through the US Postal Service and distribution. Packages from USPS that are Parcel-Lightweight cannot be forwarded either. All Third-Class mail magazines, flats, etc. Presort Standard and Non-Profit letters and solicitations will be recycled as well. Postal Service - USPS First Class Mail letters. Please be advised that Campus Mail Services can only forward U.S.
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